Privacy Policy

Last updated: October 4, 2026

At VexalDesign (“we,” “our,” or “us”), accessible through VexalDesign.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our logo design services, or communicate with us.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you interact with our website or use our services.

Personal Information

When you place an order, contact us, or subscribe to our newsletter, we may collect information such as:

• Name and surname.
• Email address.
• Billing and payment-related information.
• Business name and project details you provide.
• Communications, inquiries, and customer support messages.

Order and Project Information

To provide our logo design services, we may collect information about your business, preferred design styles, brand colors, target audience, creative requirements, and other details necessary to complete your project.

Technical Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, referring URLs, and interactions with our website.

Cookies and Similar Technologies

We may use cookies and similar technologies to maintain website functionality, understand visitor behavior, remember preferences, and improve your browsing experience.

2. How We Use Your Information

We may use the information we collect to:

• Process and manage orders for our logo design services.
• Communicate with you regarding purchases, projects, and customer support requests.
• Deliver design files and other services you have purchased.
• Process payments and help prevent fraudulent transactions.
• Improve our website, products, services, and customer experience.
• Send newsletters, promotional communications, or updates where permitted by law and, when required, with your consent.
• Maintain business records and comply with applicable legal obligations.
• Protect our website, business, customers, and services against misuse or unauthorized activity.

3. Payment Processing

Payments made through our website are processed by third-party payment providers available at checkout. We do not intentionally store complete payment card numbers or security codes on our own servers.

Your payment information is handled according to the applicable privacy and security practices of the payment provider. We encourage you to review the provider’s policies before completing a transaction.

4. Sharing Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Shopify, which provides our e-commerce platform.
• Payment processors that handle transactions.
• Email and customer communication providers.
• Website analytics and security providers.
• Professional advisers or public authorities when disclosure is required by law.

These parties may process information in accordance with their own applicable privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to protect our legal rights, enforce our terms, investigate fraud, or protect our customers and business.

5. Shopify Platform

Our store is hosted on Shopify, which provides the online commerce platform that allows us to offer our services.

Information submitted through our store may be processed by Shopify and its service providers to support store functionality, checkout, order management, security, and related services.

For more information about Shopify’s privacy practices, please review Shopify’s Privacy Policy on its official website.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Keep the website functioning properly.
• Remember user preferences.
• Understand website traffic and visitor interactions.
• Improve website performance and user experience.
• Support advertising or marketing activities where applicable.

You can manage cookies through your browser settings and, where available, our website’s cookie preferences. Disabling certain cookies may affect some website features.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing services, resolving disputes, maintaining business records, and complying with legal obligations.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

9. International Data Transfers

Depending on the service providers we use and your location, your information may be processed or stored in countries other than the country where you reside.

Where required by applicable law, we will take appropriate measures to help ensure that international transfers of personal information receive an adequate level of protection.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to or request restrictions on certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of certain information in a portable format.
• Opt out of marketing emails at any time.

To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before fulfilling your request.

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages. Transactional communications relating to your orders may still be sent when necessary.

11. Children’s Privacy

Our website and services are not intended for children who are not legally permitted to use them under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party platforms.

We encourage you to review the privacy policies of any external websites you visit.

13. Marketing Communications

If you subscribe to our newsletter or otherwise consent to receive promotional communications, we may send you updates about our services, design inspiration, special offers, and relevant business news.

You may withdraw your consent or unsubscribe at any time using the instructions included in our emails or by contacting us directly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.

15. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:

Brand: VexalDesign

Website: VexalDesign.com

Email: Design@vexaldesign.com